First Milk has announced that its Chief Executive, Shelagh Hancock, will retire in early 2027 after ten years leading the British farmer-owned dairy co-operative.

During her tenure, Shelagh has overseen a period of significant growth and transformation for First Milk, strengthening its financial position, investing in processing capability, deepening customer relationships and positioning the business for long-term, sustainable growth. This has included major site investments and the acquisition of BV Dairy, alongside the development of a market-leading regenerative agriculture programme.

Under her leadership, First Milk became a Certified B Corporation and was awarded a King's Award for Sustainable Development, reflecting its commitment to delivering value for members while operating responsibly.

The Board has commenced a formal process to appoint a successor, with a structured transition planned to ensure continuity of leadership. Shelagh will remain in post until early next year to support the transition.

Shelagh Hancock, Chief Executive of First Milk, said:

"It has been a privilege to work with our members, colleagues and partners to build a business with strong foundations for the future. I am proud of the progress we have made together - from investing in our facilities and capabilities, to leading the way in regenerative agriculture and sustainability. First Milk is well placed for the future, and I look forward to supporting a smooth transition to my successor."

Hugo Mahoney, Chairman of First Milk, added:

"Shelagh has made an outstanding contribution to First Milk since she took on the role in early 2017. Under her leadership, the business has evolved into a more resilient co-operative, with a clear strategic direction and a focus on delivering long-term value for our members. We have already commenced the process of appointing her successor to continue the journey First Milk is on and to build on the opportunities ahead."

First Milk will provide further updates on the appointment process in due course.